How to start HealthTrack for the first time

HealthTrack On-Prem

There will be two icons on the Computer Desktop already configured.

Locate this icon and double-click. HealthTrack will automatically use the same credentials that were used to log into the computer initially.

After HealthTrack has downloaded the required packages, you will be taken to the above splashscreen. It is important to select the physical location that you are working from or emulating if you are working remotely.

HealthTrack Cloud

1. Create an Azure Account

• Go to the HealthTrack Cloud portal at portal.healthtrackcloud.com.au.
• Click on the 'Sign Up Now' button.

2. Enter Your Email Address and Personal Details

• Input your email address (ensuring it matches the email used by your practice manager to create your account within HealthTrack).
• Press Send verification code .
• Retrieve the verification code from your email and verify it.
• Enter your password and personal details.
• Click Create .

3. Enter Mobile Number for Authentication

• On the new screen, enter your Country Code and mobile number to be used for authentication.
• Press either the Send Code or Call Me option and verify the mobile number.

4. Download HealthTrack Cloud Startup Application

• Use the Download Windows installer to download the installer onto your system.
• Run the installer to install the HealthTrack Cloud Startup Application on your device.

5. Open HealthTrack Cloud and sign in to Your Account

• Use the Sign In or Sign In (External Browser) option to log in.
• Enter the account details you just created.

6. Select Company/Site to log into

• After logging in, check for your company or site name on the screen.

  If it’s not visible, verify the following:

  • The email used for Azure matches the one for HealthTrack.
  • Your practice manager has created your HealthTrack account.