How to Add a Clinical Note

Clinical notes record consultation history, examination findings, and diagnoses on a patient's record. They are displayed in the Clinical Notes (Medical History) section at the bottom of the Clinical Summary tab.

You can view clinical notes as individual records or in a continuous view. Set your preference at File > User Preferences, under Clinical Details, using the Default Clinical Notes View setting.


Add a Clinical Note

  1. Open the patient record and go to the Clinical Summary tab.
  2. Select New above the Clinical Notes section.
  3. If prompted, select an episode to associate the note with, then click Select. See the Episodes of care section below for how episodes work.

  1. Select a category from the Summary drop-down and/or enter a description for the consultation.
  2. In the top text field, record the History and/or Examination details. Use the Hx and Ex buttons to insert Smart Text templates.
  3. In the bottom text field, use the Dx button to add a Condition, or the Procs button to add a Procedure.
  4. Select Finish at the top of the screen to stop the consultation timer when the patient's consult has ended.
  5. Select Save.

Smart Text fills in the patient's details at the moment you insert it. The inserted text is a snapshot, not a live field. If the patient's details change later, the note keeps the original wording. Re-insert the Smart Text if you need the updated details in a new note or amendment.

You can also add a clinical note directly from the Diary by right-clicking a booking and selecting Go to Clinical Note (F4 ).

A clinical note started from a diary booking is linked to that booking's service record. A note created directly from the Clinical Summary has no booking link, so it will not appear against a booking in billing or in reports that work from bookings. If the note relates to a billable appointment, start it from the booking in the Diary.


Episodes of care

Episodes group related consultations together so you can review one condition's history in one place. For example, if a patient has diabetes, you can capture all consultation notes relating to their diabetes into a Diabetic episode.

When you create a new clinical note, HealthTrack prompts you to choose an episode before the note opens. You can:

  • attach the note to an existing episode for the patient
  • create a new episode using a preset
  • create a new custom episode without a preset
  • continue without attaching the note to an episode

You can set a default episode in File >  User Preferences > Clinical Details > Default Episode Description, so it is pre-selected each time. Your administrator can also turn the episode prompt off for the practice, in which case notes are created without asking.


A note's episode is set when the note is created and cannot be changed by editing the note later. If a note was saved against the wrong episode, editing will not move it.


Edit a Clinical Note

A clinical note can be edited for 24 hours after creation, by the user who created it. After 24 hours the note can no longer be edited, only amended (see the next section).

  1. Select View above the Clinical Notes section in the Clinical Summary tab.
  2. In the General Consultations window, confirm the Category view is selected in the top left.
  3. Highlight the note to edit.
  4. Select Edit.
  5. Make the required changes.
  6. Select Save.

Amend a Clinical Note

After 24 hours, a note can no longer be edited, but it can be amended. Amendments are added below the existing history and examination content, stamped with the date and the name of the user who made them. The original note text is never overwritten.

  1. Select View above the Clinical Notes section in the Clinical Summary tab.
  2. In the General Consultations window, confirm the Category view is selected in the top left.
  3. Highlight the note to amend.
  4. Select Amend.
  5. Enter the amendment details.
  6. Select Done.

By default, only the user who created a note can amend it. The ClinicalSummary_ClinicalNotes_Amend permission allows a user to amend any clinical note, at any time. Speak to your administrator if you need this access.

Every creation, edit and amendment is recorded in the note's modification log, so you can always see who changed a note and when. If a note appears to have gained content after the 24-hour window, check the log: a user with the amend permission has added an amendment.


Delete a Clinical Note

Deleted clinical notes cannot be restored.

  1. Select View above the Clinical Notes section in the Clinical Summary tab.
  2. In the General Consultations window, confirm the Category view is selected in the top left.
  3. Highlight the note to delete.
  4. Select Delete.
  5. Confirm the deletion by selecting DELETE in the confirmation dialog.
  6. Enter a reason for the deletion, then select Done.

Deleting clinical notes requires the ClinicalSummary_ClinicalNotes_Delete permission. If the Delete button is unavailable, contact your administrator.


Security Permissions

The following permissions control access to clinical note functions. Administrators can assign these through security groups.

Permission Description
ClinicalNotesSecurityAdmin View all secured clinical notes and change security settings on records (does not allow editing the record itself).
ClinicalSummary_ClinicalNotes_Amend Amend any clinical note, not only notes created by the current user.
ClinicalSummary_ClinicalNotes_CreateNew Create new clinical notes from the Clinical Summary screen.
ClinicalSummary_ClinicalNotes_Delete Delete any clinical note, not only notes created by the current user.

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