How to add Booking Types

  1. Navigate to Admin > Diary & Booking > Booking Types.

  1. In the Add/Modify Booking Types screen, select New  .
  2. Populate the booking type details as required.

Booking Type Details

Diary Settings

  • Booking Type: unique code for the booking type (cannot be selected for multiple booking types).
  • Long Name: populates in drop-down list when creating a booking and in some HealthTrack reports.
  • Short Diary Name: displayed in the Diary and in various booking listings.
  • Duration: default time for booking (and template).
  • Referral Requirement: multiple options and can specify whether a warning is mandatory etc.
  • Department: if multiple departments are set up, you can specify which department the booking type is for.
  • Visible As Booking Type: tick this check-box to confirm it can be used as a booking type.
  • Visible As Template: tick this check-box to confirm it can be used as a booking template.
  • Non-Reporting: tick this check-box to ensure it is not included in booking type reports.

Other Settings

  • Billing Options:
    • Automatic No Charge: enables bookings to be closed without requiring an invoice to be raised.
    • GST override: all accounts created for this booking type will have GST included when this check-box is ticked.
    • Associated billing group/item: to specify an item number/billing group to a booking type which is automatically added to the invoice for that booking.
    • Invoice Item Auto-Add: allows for a particular item number to be automatically added to the invoice.
  • Communications:

The Communications section cannot be edited from the the Locations and Rooms Manager screen. To set or modify an email/SMS for a particular booking type, go to Admin > Notifications & Messages > Notification Manager.

    • Notification Rules Exist: if SMS messages are sent for the booking type, this check-box will be ticked.
    • Requires Email: if an email is to be sent out for this booking type, this check-box will be ticked.

When a booking type has been added or modified, all users should restart HealthTrack to prevent any errors in the diary and booking modules.

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