How to use the Away Register

HealthTrack's Away Register tool records when a doctor or staff member is unavailable. It is suited to ad-hoc unavailability (leave, conferences, sick days) rather than recurring schedule changes.


  1. Go to Admin > Diary & Booking > Away Register.
  2. Select Add and populate the required details (i.e. Staff name, time period, reason).

  1. Select Save. The details of the provider that is away will now display in the Away Register screen.

When adding a doctor to the Away Register, if any clashing Diary Templates are identified, a pop-up will appear with the option to either delete or keep the templates.

When a staff member is added to the Away Register, their name will be added to the top of the Diary columns to flag that they are away during the specified time period.

Additionally, if staff try to select the Doctor for a booking while they are away, a 'Booking Clash' pop-up will appear.

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